Legal
Terms & Conditions
Last updated: 14 September 2026
From the Valorra Exchange Legal Centre
1. Acceptance of Terms
By accessing or using Valorra Exchange (the “Platform”), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the Platform.
2. The Service
Valorra Exchange is a marketplace that connects verified resale-property sellers with buyers, facilitated by licensed agents. We verify listings and documents before they go live, but title to property always transfers through the estate developer and applicable legal process. The Platform is an intermediary; it is not a party to the underlying property sale.
3. Accounts & Eligibility
You must be at least 18 and provide accurate information to open an account. You may register as a seller, buyer, or agent. Agent accounts require our approval. Admin accounts are created only by Valorra Exchange. You are responsible for keeping your credentials confidential and for all activity under your account.
4. Listings & Verification
Sellers must own (or be authorised to sell) the property they list and must provide true, complete documents. Listings are subject to verification and may be rejected or removed if documents are inadequate or information is false. Never misrepresent a property’s status, price, or ownership.
5. Payments & Fees
Payments between parties are made outside the Platform at MVP and tracked by Valorra Exchange for transparency. A platform fee of 5% of the final transaction value is payable by sellers on closed deals. Agents earn a commission negotiated with the buyer (typically around 7% of the property value), paid by the buyer. A 10% transfer-of-ownership documentation fee is included in the asking price. All fees are stated clearly before a deal closes. We do not hold or escrow funds at the moment.
6. Prohibited Conduct
You may not attempt to access another user's data, manipulate listings, statuses, prices, verification results, or commissions, submit false payment claims, upload harmful files, or use the Platform for any unlawful purpose. We may suspend or terminate accounts that breach these rules.
7. Disclaimers
The Platform is provided “as is” and “as available”. To the fullest extent permitted by law, Valorra Exchange disclaims warranties that listings, valuations, or market data are error-free or that any transaction will complete. Buyers should perform their own due diligence and obtain independent legal advice before transferring funds.
8. Limitation of Liability
To the maximum extent permitted by law, Valorra Exchange shall not be liable for indirect, incidental, or consequential damages, or for losses arising from transactions between users, developer delays, or the failure of a transaction to complete.
9. Termination
We may suspend or terminate access where these Terms are breached or where required by law. You may close your account at any time; obligations relating to completed or ongoing deals and accrued fees will survive.
10. Changes & Contact
We may update these Terms from time to time and will post the current version on the Platform. Continued use after changes constitutes acceptance. Questions? Contact us at hello@valorra.exchange.